Kimberly Kapes is a very accomplished healthcare executive with a strong track record of driving positive outcomes through her innovative and creative approach. With a background in health information management and a master’s degree in business administration, she has a wealth of experience in leading organizational change and building dynamic teams based on trust and mutual respect. Throughout her career, she has demonstrated her ability to lead initiatives that support the workforce, resulting in increased employee and physician engagement, improved metrics, and increased market share. As the founder of Experience First LLC and co-founder of Reveal Solutions LLC, she has been responsible for decision-making, team development, and investor communication.

As Chief Experience Officer at AdventHealth Central Florida Division, she was responsible for overseeing the team, physician, and consumer experience strategy and played a key role in improving physician engagement and transforming the consumer experience.